Kontaktieren Sie den Bahigo Support

At Bahigo Online Casino, we take customer support seriously because great service is the backbone of a safe, enjoyable gaming experience. Whether you have a quick question, detailed feedback, or a sensitive issue, our team is here to help with clear answers and practical solutions.

Phone
+41 44 123 45 67
+41 44 765 43 21
Calling is best for urgent matters—account access problems, payment confirmations, verification checks, or technical errors during play. Please have your registered name, date of birth, and account ID ready so we can verify you securely and resolve the case in one call whenever possible.

Email
[email protected]
Use email for non-urgent inquiries, longer explanations, or anything requiring attachments such as screenshots, payment proofs, or ID documents. To speed things up, include a descriptive subject line, the time of the incident, device/OS and browser/app version, game title (if relevant), and any error messages you saw.

Social Media
Facebook • Twitter • Instagram • LinkedIn
Follow our official channels for news, promotions, and updates. For privacy, never share passwords or full payment details publicly. If verification is required, we will move the conversation to a private, secure channel.

Availability and languages
Our customer service team is available every day and strives to respond as quickly as possible. Support is offered in English, German, French, and Italian. We can guide you step by step through responsible-gaming tools (limits, time-outs, self-exclusion) and KYC/account verification requirements.

Escalations and complaints
If you feel an issue has not been addressed satisfactorily, ask the agent to escalate your ticket. We record cases transparently, investigate thoroughly, and provide clear outcomes. We log each case and share a reference number.

Security notice
We will never request your password or full card details via social media or unsolicited messages. If you suspect phishing or unauthorized account use, contact us immediately by phone or at [email protected]. Your trust matters—reach out anytime.

Helpful tips
Contact us from your registered email, include relevant transaction IDs or screenshots, and note timestamps (with your time zone).

Privacy
We protect your data with encryption and restrict access to support records to authorized staff.